obaje Frequently Asked
Questions
Everything Bangladeshi players need to know about obaje — from registering your account and depositing via bKash or Nagad, to cricket betting markets, slot RTPs, bonus wagering requirements, self-exclusion tools, and account security. Browse by category or search the full list below.
This page is obaje's comprehensive FAQ resource for English-speaking players across Bangladesh. Whether you are a first-time visitor trying to understand the registration process or a regular player looking for clarity on withdrawal times, wagering requirements, or responsible gaming tools, you will find direct, plain-English answers here. If your question is not covered below, our support team at [email protected] is available around the clock to help.
Instant bKash & Nagad Deposits
Fund your obaje account in seconds using Bangladesh's most popular mobile payment methods. Most deposits are credited within one to three minutes.
Cricket Betting on BPL & T20
Bet on Bangladesh Premier League matches, ICC T20 World Cup fixtures, IPL, and bilateral series featuring the Bangladesh Tigers — live in-play markets included.
1,800+ Games from Top Studios
Teen Patti, Andar Bahar, live casino, slots, and crash games from Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming.
SSL Encryption & Secure Payments
obaje uses 256-bit SSL encryption across all transactions. Your bKash, Nagad, and bank details are never stored in plain text on our servers.
Free Responsible Gaming Tools
Deposit limits, session time caps, loss limits, reality check reminders, time-out, and self-exclusion — all free and available 24/7 to every obaje player.
Full Mobile Browser Support
Play on any Android or iOS device via your mobile browser — no app download required. The full obaje game library is accessible on any screen size.
Account & Registration
How do I create an account on obaje?
Creating an obaje account takes under two minutes. Visit obaje.vip, click the registration button, and fill in your name, mobile number, email address, date of birth, and preferred currency (BDT). You must confirm you are 18 years of age or older and agree to the Terms and Conditions before your account is activated.
What documents are required for account verification on obaje?
obaje requires a government-issued identity document to verify your account before processing your first withdrawal. Accepted documents include a Bangladesh National Identity Card (NID), a valid Bangladesh passport, or a Bangladesh driving licence. Documents must clearly show your full name and date of birth confirming you are 18 or older.
How long does account verification take on obaje?
Account verification on obaje is typically completed within 24 hours of submitting your documents. During busy periods it may take up to 48 hours. You will receive a confirmation email once your identity has been verified. You can deposit and play during this window, but withdrawals are processed only after verification is complete.
I forgot my obaje password — how do I reset it?
To reset your obaje password, click the "Forgot Password" link on the login page and enter your registered email address or mobile number. You will receive a password reset link by email or a one-time code by SMS. Follow the instructions to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact [email protected].
Can I have more than one obaje account?
No. obaje strictly enforces a one-account-per-player policy. Creating multiple accounts — whether with different email addresses, phone numbers, or payment methods — is a violation of our Terms and Conditions and may result in all accounts being permanently closed and any balances forfeited. If you have lost access to your account, contact our support team rather than registering a new one.
How do I close my obaje account?
To close your obaje account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process your request promptly, withdraw any remaining balance to your registered payment method, and confirm closure by return email. Account data will be handled in accordance with our Privacy Policy.
Deposits & Withdrawals
How do I deposit money on obaje using bKash?
To deposit via bKash on obaje, log in to your account and navigate to the Cashier or Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen prompts to complete the transfer from your bKash app or by dialling the bKash USSD code. Deposits via bKash are credited to your obaje account almost instantly in most cases.
How long does a bKash deposit take on obaje?
bKash deposits on obaje are credited almost instantly — usually within one to three minutes of a successful transfer. If your deposit has not appeared in your account balance after ten minutes, first check that the transaction was completed successfully in your bKash app, then contact our support team at [email protected] with the transaction ID for investigation.
What is the minimum deposit amount on obaje?
The minimum deposit amount on obaje is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no upper limit on standard deposits, although very large single deposits may be subject to additional identity checks in line with our responsible gaming and security policies.
What is the minimum withdrawal amount on obaje?
The minimum withdrawal amount on obaje is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be returned to your Nagad account. obaje does not charge withdrawal fees, although your payment provider may apply their own standard transaction charges.
How long does an obaje withdrawal take to reach my Nagad or Rocket account?
Withdrawals to Nagad and Rocket are typically processed within one to four hours after approval by obaje's finance team. Processing times can extend to 24 hours during peak periods or if your account is undergoing routine security review. Bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank may take one to three business days.
Does obaje charge any fees on deposits or withdrawals?
obaje does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — such as bKash, Nagad, Rocket, or your bank — may apply their own standard transaction fees or service charges. We recommend checking your provider's current fee schedule before initiating a large transaction.
Games & Gameplay
Can I bet on BPL matches on obaje?
Yes. obaje offers a full range of cricket betting markets for Bangladesh Premier League (BPL) matches, including match winner, top batsman, top bowler, total runs, fall of first wicket, and live in-play betting. Markets open as soon as official match fixtures are announced and are available to all verified obaje account holders.
What types of casino games are available on obaje?
obaje offers over 1,800 casino games across multiple categories. These include Teen Patti, Andar Bahar, Rummy, live dealer tables (Baccarat, Roulette, Blackjack, Dragon Tiger), video slots, jackpot slots, crash games, and fish shooting games. Games are provided by leading studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
Can I play obaje games on my mobile phone?
Yes. obaje is fully optimised for mobile play. The platform runs smoothly in any modern mobile browser — including Chrome, Firefox, and Samsung Internet on Android, and Safari on iOS — without requiring an app download. Simply visit obaje.vip on your phone and log in to access the full game library, including live casino and cricket betting, on any screen size.
What is the RTP (Return to Player) on obaje slot games?
RTP varies by individual slot game and is set by the game's developer — not by obaje. Most slots available on obaje have an RTP between 94% and 97%, which is competitive with international industry standards. You can find the RTP for a specific game in the game's information or rules panel, which is accessible from within the game interface itself.
Are the games on obaje provably fair?
All games on obaje are provided by licensed, internationally certified game studios and use independently audited random number generators (RNGs) to ensure fair and unpredictable outcomes. obaje does not modify game outcomes. Crash games and certain instant-win titles on the platform use provably fair algorithms that players can verify after each round using a published hash seed.
Bonuses & Promotions
What is the welcome bonus on obaje?
obaje offers a welcome bonus for new players on their first deposit. The specific bonus amount, percentage match, and minimum deposit threshold may vary based on current promotions — visit the Promotions section of obaje.vip after logging in to see the latest welcome offer available to your account. All bonuses are subject to wagering requirements as described in the bonus terms.
What are wagering requirements on obaje bonuses?
Wagering requirements define how many times a bonus amount must be bet before it can be withdrawn as real money. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. Wagering requirements, eligible games, time limits, and minimum odds all vary by promotion — always read the full bonus terms before claiming.
Do obaje bonuses expire?
Yes. All obaje bonuses carry an expiry date, which is specified in the individual promotion's terms and conditions. If wagering requirements are not completed before the expiry date, the bonus and any associated winnings are forfeited. Expiry periods typically range from 7 to 30 days depending on the promotion type. Check the Promotions page for the current expiry terms on active offers.
Does obaje have a loyalty or VIP programme?
Yes. obaje runs a tiered loyalty programme that rewards regular players with points for every bet placed. As you accumulate points your tier level increases, unlocking benefits such as higher withdrawal limits, dedicated account managers, faster withdrawal processing, exclusive reload bonuses, and invitations to special seasonal promotions tied to events like Eid, Pohela Bo ishakh, and major cricket tournaments.
Can I use a bonus on all games at obaje?
Not necessarily. Each obaje bonus promotion specifies which game categories contribute toward wagering requirements and which games are excluded or contribute at a reduced rate. Live casino tables and certain jackpot slots may be excluded from bonus wagering. Slots typically contribute 100% toward wagering. Always check the individual promotion's game contribution table before deciding which games to play with bonus funds.
How do I check my current bonus balance and wagering progress on obaje?
Log in to your obaje account and navigate to the "My Bonuses" or "Promotions" section of your account dashboard. This section displays all active bonuses, their remaining wagering requirements, expiry dates, and any applicable game restrictions. If you cannot locate this section or have questions about a specific bonus, contact our support team at [email protected] for assistance.
Safety & Responsible Gaming
Is obaje legal in Bangladesh?
obaje operates as an online gaming platform and provides its services to adult players in Bangladesh. The site uses SSL encryption, secure payment processing, and responsible gaming controls to ensure a safe environment. obaje does not make specific claims about licensing jurisdiction. Players are responsible for understanding and complying with any local regulations that may apply to online gaming in their area.
Is my personal and financial information safe on obaje?
Yes. obaje uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your payment details — including bKash and Nagad account numbers — are never stored in plain text. Access to player account data is restricted to authorised personnel only, and all data handling practices are described in full in obaje's Privacy Policy at obaje.vip/privacy-policy.
What is the minimum age to play on obaje?
The minimum age to register and play on obaje is 18 years. obaje enforces this requirement strictly. All players must confirm their age at registration, and identity verification (KYC) is required before any withdrawal is processed. If obaje discovers that a player is under 18 at any point, their account will be permanently closed and any deposits returned.
How do I self-exclude from obaje?
To self-exclude from obaje, email [email protected] with the subject line "Self-Exclusion Request" and specify your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Your account will be suspended immediately upon receipt of your request. Self-exclusions cannot be reversed within the chosen period. This service is free, confidential, and available 24 hours a day, 7 days a week.
What responsible gaming tools does obaje provide?
obaje provides a comprehensive set of free responsible gaming tools accessible from your account settings. These include daily, weekly, and monthly deposit limits; session time limits with optional reality check reminders; loss limits; a cooling-off (time-out) feature for short breaks of 24 hours up to 6 weeks; and full self-exclusion for longer periods. All tools take effect immediately upon activation and cannot be reversed or loosened until the set period has elapsed.
Where can I get help if gambling is becoming a problem?
If you feel gambling is negatively affecting your life, obaje's responsible gaming support team is available 24/7 at [email protected] — use the subject line "Responsible Gaming Help". You can also find detailed guidance, self-assessment tools, and links to independent support organisations on our dedicated Responsible Gaming page. For crisis support in Bangladesh, Kaan Pete Roi and the National Mental Health Institute (NIMH) in Dhaka can provide confidential assistance.
Still Have Questions?
Our support team is available around the clock to answer any question not covered above. You can also explore obaje's full game range, cricket betting markets, and slots directly — no FAQ needed.
Contact obaje Support
Our trained support team handles account queries, payment issues, bonus questions, and responsible gaming requests. All communications are treated with strict confidentiality.
Email us at: [email protected]
Response time: typically within 1 hour · Available 24 hours a day, 7 days a week · English language support